Shipping policy

Thank you for shopping with Petroski Physio. We are committed to making sure your order is processed and delivered as smoothly as possible.

Order Processing

Orders are processed after they are placed and payment has been successfully confirmed. Processing times may vary depending on order volume, product availability, and other circumstances.

Once your order has been shipped, you will receive shipping information when tracking is available.

Shipping

Shipping options and applicable shipping charges will be displayed during checkout based on the items in your order and the delivery address provided.

Please make sure your shipping information is accurate and complete before placing your order. We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

Delivery Times

Delivery times may vary depending on the shipping method selected, the destination, carrier operations, and other circumstances outside of our control.

Any delivery timeframe shown at checkout is an estimate and is not a guaranteed delivery date. Delays may occasionally occur due to carrier issues, weather, holidays, or other circumstances beyond our control.

Order Tracking

When tracking information is available for your shipment, it will be provided to you so you can monitor the progress of your order.

Please allow some time for tracking information to become active after your order has been shipped.

Delayed or Missing Orders

If your order appears to be delayed or you believe your package may be missing, please contact us at shop@petroskiphysio.com with your order information so we can assist you.

Please note that once an order has been shipped, delivery timing may be affected by the shipping carrier and circumstances outside our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible at shop@petroskiphysio.com. We will do our best to assist, but we cannot guarantee that changes can be made after an order has been processed or shipped.

Damaged or Incorrect Items

Please inspect your order when you receive it. If your item arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible at shop@petroskiphysio.com so we can review the issue and determine the appropriate resolution.

For information about returns, exchanges, and refunds, please review our Refund Policy.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: shop@petroskiphysio.com